first time I've used this company to purchase an item, and from the pre order to the actual delivery, have been impressed....good communication all round, and Lee replies to messages almost instantly....also the courier used, APC, delivered the item in the time they advised, so one very happy customer, and would highly recommend to all...
Andre Clinchon 01/04/2022
I've been using CollectablesDirect for 3 years or abouts I've ordered many statues the delivery's are first class and well packaged and the delivery company they use take care of your parcels. Customer service is amazing Lee always responds to your email so quick lee has great knowledge and he know what he talking about. Cant wait for my Pre-orders to arrive
Brian Griffinon 18/01/2022
First time customer and I just wanted to get in touch about the fantastic customer experience and service I have experienced this week. I emailed on Wednesday asking if something was in stock and received a prompt reply from Lee saying it was. I ordered the item straight away and in just over 24 hours later, I have received the item. This is some of the best online shopping experience I have ever had and I look forward to dealing with you more in the future.
Michael Brenton 11/11/2021
I have just purchased my third Premium Format figure from CollectiblesDirect in 5 years and will continue to use them in the future. They have the most competitive prices in the uk and as stated by other contributors all enquires are answered quickly and with knowledge. My products were well packed and delivered on time. Honestly I cant recommend CollectiblesDirect enough.
Phil Mooreon 04/11/2021
Just completed my first transaction with Collectibles Direct. Great price and next day delivery with regular updates... Superb service! I look forward to using again.
Richard Williamson 19/03/2021
Excellent service from Lee and the stock always arrives on time and in perfect condition. I have no issues continuing to use Collectibles Direct for all of my future collection pieces.
I have been using Collectiblesdirect for quite some time now and I highly recommend them to anyone who has an interest in these types of statues. They do fast delivery and great communication. Delivery is also free within the UK. I will be purchasing many more as the years go on.
Stephen Davieson 31/01/2021
1st class communication and service from the guys.item arrived in stock yesterday,arrived this morning.i cannot thank the guys enough.i will recommend this site to my friends.will deffo use again..
merry xmas guys.
chris devallon 23/12/2020
Fantastic as always, next day delivery, great comms and very well packaged as usual thanks again.
Stephen Edmondson 13/08/2019
I have been purchasing from collectibles direct now for a little under a year and I can safely say I will go nowhere else for my high end collectibles. Great customer service and communication, and have managed to get me a couple of pieces I have been after for some time. Would strongly recommend to anyone.
Jordan Gosdenon 09/03/2018
I have been using Collectibles direct now for around about 2 years. I have never been let down once. The items are sent out very quickly and are always superbly packaged. The Layaway plan is the greatest thing ever, you are able to spread the cost and are not forced to pay a specific amount each month. Lee always responds to emails within the hour. Fantastic company, highly recommended!!!!
Liam Coeon 27/10/2016
I have received my very first Hot Toys and Premium Format figures. Having been recommended to Collectibles Direct by a friend, took up their Layaway option on both figures. The system was easy to use and upon completion of the plans, the items were dispatched that night on overnight delivery, arrived very well packaged and so worth the wait! Collectibles Direct have been amazing, and I cannot thank them enough for their service. It allows me to have those items you only dream of having. I have another three items on plans, all due to finish over the coming months and I cannot wait for those items to be in stock. My collection is growing and Collectibles Direct have helped that happen in a big way! Thank You CDUK!
I've been using CollectiblesDirect for about 18 months now and have bought countless Hot Toys from them. They offer a great service and very competitive prices. On the few occasions I've had to contact them, Lee's always been very helpful. Highly recommended.
Outstanding service! Great communication, very quick delivery, very happy indeed. Highly recommended, would definitely use them again. Thanks Team
CollectiblesDirect are the only place i do and would buy my collectibles from. The service is second to none. customer service is easy and prompt on any questions or issues you may have, and the way that the items are packed when they are dispatched is quite remarkable. If you are in any doubt about using this company for your collectible's then rest assured your collection, expectations and passion will all be catered for. I highly recommend this service. Many thanks to all at collectiblesDirect for top notch service. From one very happy collector!!
Hands down the best place to get your collectibles from! I am a new collector and have acquired quite a few pieces of late from different sites to build my collection, as i have a gypsy curse upon me when it comes to ordering stuff, ive ran into a few issues with a few of my statues and collectiblesdirect has been absolutely brilliant with dealing with my issues none of which was coursed by them, There customer service is second to none and i have already recommended to friend who is also made up with the service, will be only buying from here from now on and would highly recommend you to do the same.
Exemplary service, very forthcoming and trustworthy seller. The overall service provided was perfect. The parcel was very carefully wrapped up and the item's condition mint. Would definitely buy in the future again. Thank you!
First time ordering from yourselves and I am really impressed with the service I received. Your layaway payment plan is brilliant, it's so nice to have the opportunity to pay it up as you go along instead of waiting till the final bill comes in. My item arrived very quickly and was well packaged, look forward to shopping from you again.
Absolutely amazing customer service!!!
Will be getting all my Geekery from Collectiblesdirect in future.
Really can't express just how wonderful the service is.
Never have I seen a company hold its customers in such high regard. Very refreshing and a pleasure to deal with.
absolutely delighted with my orders cant wish for a better site .Packing was brilliant products are great 10/10 for this site
chris connollyon 06/11/2014
Stumbled across CollectablesDirect as I was wanting to purchase (for the first time a specific figure for my sons 14th birthday). I was a little hesitant at first and emailed Admin who replied promptly to my email.
Lee was very acurate, helpful & prompt in his replies which put me at ease. I purchased through the website yesterday and like Lee advised I am now in receipt of my figure.
I will be telling everyone about this website and what wonderful customer service they provide. 5***** all the way!!!!
Julie Kellyon 17/10/2014
I've been buying most of my new collectibles from Collectibles Direct since early 2012, before I started buying from the website they always answered all of my enquiries very promptly, giving me the answers I was looking for & Lee's helpful, friendly manner stood out. The service received is by far the best I've known & I'm definitely a happy customer, even when they've not stocked items I've been after, on many occasions Lee has gone out of his way to try & help me get what I'm after & successfully got me some great things (things like the Attakus Gamorrean Guard statue, several of Kotobukiya's Star Wars bounty hunter series figures & more than a few Gentle Giant statues, amongst others)..., I'd recommend this company without hesitation & not just because of the helpful service but also because of the competitive prices & quick delivery times, I've not got a bad thing to say regarding Collectibles Direct, buy with confidence..., your in safe hands!!! :0)
Kevin Bunkeron 14/09/2014
I started using collectiblesdirect since December last year, what can I say but excellent!!!! I have used others but nothing compares to collectiblesdirect. Lee has looked after me big time and nothing is to much trouble. What I like most about them is there price plan but most of all is all my emails are answered. Thay are now my only supplier and am always telling other collectors about them. So much so I've been asked if am on a commission lol. Keep up the good work guys and you get A+++++ from me.
Todd Bentleyon 06/07/2014
CollectiblesDirect have consistently met and exceeded my needs as a collector. Any enquiries or questions are replied to very quickly and Lee in particular is very attentive and helpful. The packaging and delivery service is top notch and I wouldn't hesitate to recommend to any collector to use their services.
With Layaway payment options and constant specials on offer, CollectiblesDirect blows most of the competition out of the water. These guys are clearly passionate and knowledgeable about the products they sell which shows in the service they provide. Keep up the good work!!
Kevin Strongon 28/06/2014
I've been using CollectiblesDirect for coming up 2 years now and they've never let me down, items are shipped quickly and well packaged and the payment plan is the best around if you want to spread the cost. Always get a reply from them on social media if I have a question and I would recommend them in a heartbeat to new and old collectors alike. Thanks for the great service!!!!!